V14SP1 Call History Service not working

[eagle2]

I'm experiencing several times already problems with calls reporting -- logs stop suddenly at certain moment and will not continue unless Call History service is not restarted. No error reported by 3CX like service failure.

The problem is not related to my installation, nevertheless it is made on a freshly installed Win 2012R2 Standard Server on a Virtual Machine using VMware. Two other instances, one virtual, one physical, I'm supporting, also have same problems with call logs suddenly stopping.

 

[Pierre_3CX]

Hi there,
Feel free to open a ticket on our support portal so that we can investigate this issue further.

 

[eagle2]

Next time it happens, I'll open ticket with sure.
Hope issue to be fixed in SP2, as this seems to be wider problem.
I'm currently installing V12.5 to avoid customer complains.