V14SP2 WIN Client + PC Standby

[Futureweb]

Hi,

we use Windows Client CTI Mode in combination with our Yealink T48G.
PC is put into Standyby over Night. When we wake up the PC - the 3CX Client can't connect to 3CX anymore. (tries infinitely to re-register with 3CX)
We need to switch from CTI-Mode to Softphone-Mode to bring it back to life.
It won't happen if the PC is only a short time within Standby (like for Lunch ...)

Andreas Schnederle-Wagner

 

[Futureweb]

Noone else is having this Problem?

 

[ian.watts]

Nope. From the IT side of things, I prevent sleep most of the time. Reboot or shut down.

 

[Futureweb]

From IT side --> those Workstations are often accessed by RDP - so it's important they are available as fast as possible after WOL Magic Packet is sent ... that's why they are in Standby and not turned off ... ;-)

Andreas

 

[Futureweb]

Here a Screenshot of where the Client is "stuck" after Standy. Maybe some 3CX People could have a look into this?

I need to switch from CTI to Softphone and back to get the Client connected again ...

Andreas