V20 Call Forwarding to Queue

[mbau]

In the call forwarding till V18 was possible to select an queue as a target. In V20 this is no longer possible, but we need this.



How can I do this?

 

[NicholasP_3CX]

In version 20 you will need to select "System Extension", not "Extension"



If you select this and you cannot see your queue(s)



then you need to go into your options of the system and allow the viewing of system extensions



Just remove the highlighted option and your queues will be visible now.

 

[mbau]

Thank you very much, that helped .

 

[mbau]

In version 20 you will need to select "System Extension", not "Extension"

View attachment 45397

If you select this and you cannot see your queue(s)

View attachment 45398

then you need to go into your options of the system and allow the viewing of system extensions

View attachment 45399

Just remove the highlighted option and your queues will be visible now.

Thank you very much, that helped .