I have the enterprise edition and took the time over christmas to upgrade to v20.
The new "design" is to have unique email addresses. Which implies, that 1 user has 1 user/extension.
So how can you toggle a call between multiple phones of that user / same extension? If I try to call to the same extension, the call ends. And there is no info on other devices of that user to take over...
How can you call from phone 1 to phone 2 of the same user?
If a user has multiples phones and some of the phones shall use different outbound numbers, i cannot assign them, as they all have the same extension.
If I have multiple "users"/extensions, I cannot set the same mailbox but each has a separate...
If you change the "IP phone" section of a user to allow to assign different extensions per phone and also incl. the QR code there(to manage the 3cx apps with a different extension), then I could manage all phones and mobiles etc., but this is currently not possible. This way, the user would still have the same mailbox and toggle between phones would be possible as well.
The new "design" is to have unique email addresses. Which implies, that 1 user has 1 user/extension.
So how can you toggle a call between multiple phones of that user / same extension? If I try to call to the same extension, the call ends. And there is no info on other devices of that user to take over...
How can you call from phone 1 to phone 2 of the same user?
If a user has multiples phones and some of the phones shall use different outbound numbers, i cannot assign them, as they all have the same extension.
If I have multiple "users"/extensions, I cannot set the same mailbox but each has a separate...
If you change the "IP phone" section of a user to allow to assign different extensions per phone and also incl. the QR code there(to manage the 3cx apps with a different extension), then I could manage all phones and mobiles etc., but this is currently not possible. This way, the user would still have the same mailbox and toggle between phones would be possible as well.
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