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- Jun 9, 2021
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Since upgrading to v20, I find that I'm always getting Ring1 for both internal and external calls.
If I change the "Default Ring Tone" under Phone Provisioning and re-provision the phone, there is no change.
For IVR and external calls, I also get the same Ring1 even though the template still contains:
distinctive_ring_tones.alert_info.1.text = ivr
distinctive_ring_tones.alert_info.1.ringer = Resource:Ring7.wav
distinctive_ring_tones.alert_info.2.text = external
distinctive_ring_tones.alert_info.2.ringer = Resource:Ring2.wav
I am using a Yealink T46s with default templates. Is there a bug in v20 or has this behavior changed?
Thanks!
If I change the "Default Ring Tone" under Phone Provisioning and re-provision the phone, there is no change.
For IVR and external calls, I also get the same Ring1 even though the template still contains:
distinctive_ring_tones.alert_info.1.text = ivr
distinctive_ring_tones.alert_info.1.ringer = Resource:Ring7.wav
distinctive_ring_tones.alert_info.2.text = external
distinctive_ring_tones.alert_info.2.ringer = Resource:Ring2.wav
I am using a Yealink T46s with default templates. Is there a bug in v20 or has this behavior changed?
Thanks!