V20 System Extensions/Inbound Rules-DID's

[mgamache_ion247.com]

Maybe I am just not finding it given new front end on V20, but I cannot find how to add a DID to a system extension.
I am trying to attach a DID to our VoiceMail System, so outside users can call in and check VoiceMails, without having to have a DID for each user.

I've done that in the past having a DID call route to 9999, but I cannot find it on V20.

Any assistance is greatly appreciated!

I'm also starting due diligence on V20 upgrades, as I have close to 30 sites that need to be upgraded.
Wish me luck!!

 

[Alphabetic]

You could assign your DID to an IVR and then have an option to put through to VM?

alternatively, use the 3CX app to check voicemail.

 

[mgamache_ion247.com]

You could assign your DID to an IVR and then have an option to put through to VM?

alternatively, use the 3CX app to check voicemail.

Thx for quick response. Trying to give them option to dial in for folks that may not want the 3cx app. Tried IVR already (DR/RG/even Queue!) won't let me access the system extension. Thx!!

 

[Alphabetic]

Ok so, assign your DDI to your IVR.

Have some prompt say "please dial XXX for voicemail".

they dial this, and sign in.

 

[mgamache_ion247.com]

Certainly a compromise.. THX!!!