v20 - Voicemail PIN number

[cvanderlinden]

Where can we find the end user's PIN number for their voicemail?

This does not seem to be anywhere in the GUI anymore, and these are users who only have physical desk phones (no access to the web client or mobile phone app).

Additionally, the only guide on voicemail that I could find doesn't even mention a PIN number or even cover getting access to VM from your desk phone
( https://www.3cx.com/user-manual/voicemail/ )

 

[Evolute IT]

 

[cvanderlinden]

Maybe I was getting confused in the past with who / how it can be found. Your screenshot shows that an admin can see the PIN number, but is there any place a regular user could see this from when they log into the web client?

EDIT: also thank you for this. I definitely didn't double check before posting this, as I now remember this screen and using it to get a PIN in the past.

 

[Evolute IT]

Yes, a user can go to the Settings/Profile page and their PIN will be visible below their information.

 

[TheodorosG_3CX]

For each user in the Web Client under Settings<<General the information is there: