VAD 12.5.3951 just bought a new licence and it does not work

[millsey]

I just bought a new licence for VAD - cost me GBP £692. Received licence code from reseller (VOIPON) and it does NOT work - same error as before. This VAD is running direct on our main 3CX server v12.5.

This needs fixing immediately please. I fully support companies protecting their IP and revenue, but to deny access to a paying customer is completely unacceptable! I only had to buy this licence due to serious fault in the previous version and incompatibility.


Millsey

 

[VAD_Support]

Re: VAD 12.5.3951 just bought a new licence and it does not

Hi Millsey, please open a ticket in the support system so we help you out. It's better that way because I may need to ask you for the key or TeamViewer credentials. Thanks.

 

[millsey]

Re: VAD 12.5.3951 just bought a new licence and it does not

Hi,

I just uninstalled then reinstalled the VAD and it has now accepted the new licence code.

It should not be so difficult to get working!

Millsey