Vegastream 8FXO not hanging up calls

[adetterer]

I've setup a Vegastream 8FXO successfully with 3CX.

The issue I am having with it is:

If I call in once and hang up the call doesn't disconnect so the phones will keep on ringing for 20ish seconds.

If a call goes into voicemail 3CX/vegastream keeps that line open on 999 until I manually go in and disconnect it.

I don't think it is getting the disconnection signal or something?

Any light on this topic?

 

[zensoftware]

Hi,

I dont know much about Vegastream kit but we have had a similar issue with Patton hardware reported by some of our resellers.

Our solution was to lower the "Loopbreak Detection" to 200ms, I dont know where this setting is on a Vega but I'm sure your supplier should be able to help you out there.

Regards,

Emmet.

 

[N_G]

I suggest contacting Vegastream for this. They should be able to tell you how to configure the device to detect the call hang up....