Version 11

[jasonhayes]

Hi Everyone. I only found and purchased 3CX a few months back, so new to all this. We have version 10. Can I updgrade to version 11. To I have to pay for the upgrade?

 

[danhriscanu]

Hi,

When you purchased 3cx Phone System version 10, you received upgrade insurance for 12 months. So, yes, if you purchased v10 few months ago, you can now upgrade to version 11 for free.

 

[mylove4life]

When is the ETA for 11 to come out?

 

[craigreilly]

The latest blog is for v11. So I am assuming that is the release.
http://www.3cx.com/blog/releases/new-3cx-phone-system-v11/

 

[danhriscanu]

Yes, this is the release!

 

[jtel1]

Yes, this is the final release of 3CX Phone System 11.

 

[netregy]

How to obtain the upgrade? Is it through the admin console or we have to uninstall version 10 and install version 11?

 

[danhriscanu]

In order to update from 3CX Phone System 10 or any version 11 Beta, a full reinstall is required. The following steps are required:

1. Take a complete backup of your 3CX Phone System 10 or 11 Beta installation using the 3CX Backup and Restore tool (Start > All Programs > 3CX Phone System > 3CX Backup and Restore Tool). Note – this might take some time depending on the amount of voice mails, recordings and call history records.
NOTE: If you have a lot of voice mails and recordings, it is recommended to take a backup of these manually and exclude backing them up from the 3CX Backup and Restore. This will save a lot of time during the upgrade.
2. Uninstall 3CX Phone System 10 or 11 Beta.
3. Download and install 3CX Phone System 11.
4. Restore your backup when prompted via the 3CX Wizard.

 

[ArjanVl]

Hi danhriscanu,

I am planning on upgrading myself. Why ain't there an upgrade option?
Now i need to lookup the license again, backup the stuff, install, restore... Too much points of error!

Don't want too much hassle... just install and it takes over all settings...
Why so complicated...?