Version 20.0 - DTMF?? WTF ??

Status
Not open for further replies.

theartistisblue

Customer
Joined
Jun 8, 2023
Messages
8
Reaction score
0
Hi All.

I've been upgraded from Version 18 to Version 20.0 Update 0 (Build 1620 Release).

I had actually logged in to assign some DTMF extensions to my users - in the digital receptionist.

But alas, the option for DTMF is no longer there. Just menu to press from 0 to 9 !!!!

Will this be resolved please or perhaps I can revert to Version 18!

I'm really disappointed as I use 3cx and pay this particular subscription on my own - for my start-up business project - all out of pocket expenses........and then I come across something like this.

Obviously - unless I'm doing something wrong - the first thought is - "do I have to pay extra for this particular feature now?" ......

What do to please?

Many thanks to all those willing to help.

Kind regards,

Chris
 
Hi Chris.
Indeed in V20 DTMF IVR is not there, and you can see the discussion here and advise here.
 
Status
Not open for further replies.

Latest Posts

Forum statistics

Threads
111,953
Messages
589,917
Members
164,851
Latest member
DrunkeMeister