Visible Wrap up Time

[waved_alpaca]

Is there no way to see which agents are in wrap up in the various queues?

 

[Charles_3CX]

There si no option for this, i'm afraid.

 

[waved_alpaca]

There really should be, got some clients that would love to see this as their current system does.

 

[VoIPTools]

We are in the process of building a custom wallboard that includes wrap-up time. We can help!