Vitelity

[appraisalpro]

Can anyone help me with setting up Vitelity as a provider.

I have a couple of DIDs and I can not get 3cx to register with either one. I set up sub accounts for each in Vitelity. I am using the provider template for vitelity.

Thanks

 

[leejor]

What sort of issue, shows up in the 3CX log, when attempting registration?

 

[appraisalpro]

18:01:43.518 [CM102001]: Authentication failed for SipReq: INVITE [email protected]:5060 tid=30b20d33 cseq=INVITE [email protected] / 103 from(wire); Reason: Credentials don't match, check that authorization-ID and password match the ones in extension settings
18:01:43.516 [CM500002]: Unidentified incoming call. Review INVITE and adjust source identification:
INVITE sip:[email protected]:5060 SIP/2.0
Via: SIP/2.0/UDP 140.239.143.5:5060;branch=z9hG4bK30b20d33;rport=5060
Max-Forwards: 70
Contact: <sip:[email protected]>
To: <sip:[email protected]:5060>
From: "3364061054"<sip:[email protected]>;tag=as5e1056e3
Call-ID: [email protected]
CSeq: 103 INVITE
Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, SUBSCRIBE, NOTIFY, INFO
Date: Thu, 09 Feb 2012 23:01:45 GMT
Proxy-Authorization: Digest username="appr_crsmk",realm="3CXPhoneSystem",algorithm=MD5,uri="sip:[email protected]:5060",nonce="414d535c0544e15749:b1b40319c3507f0967a90ff6324fd0aa",response="229e7fa1bfa3c7514c121ea19be0ae6e"
Supported: replaces
User-Agent: Asterisk PBX
Content-Length: 0

18:01:43.516 [CM302002]: Authentication failed due to unidentified source of: SipReq: INVITE [email protected]:5060 tid=30b20d33 cseq=INVITE [email protected] / 103 from(wire)
18:01:43.269 [CM500002]: Unidentified incoming call. Review INVITE and adjust source identification:
INVITE sip:[email protected]:5060 SIP/2.0
Via: SIP/2.0/UDP 140.239.143.5:5060;branch=z9hG4bK2fb70b95;rport=5060
Max-Forwards: 70
Contact: <sip:[email protected]>
To: <sip:[email protected]:5060>
From: "3364061054"<sip:[email protected]>;tag=as5e1056e3
Call-ID: [email protected]
CSeq: 102 INVITE
Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, SUBSCRIBE, NOTIFY, INFO
Date: Thu, 09 Feb 2012 23:01:45 GMT
Supported: replaces
User-Agent: Asterisk PBX
Content-Length: 0

18:01:43.268 [CM302001]: Authorization system can not identify source of: SipReq: INVITE [email protected]:5060 tid=2fb70b95 cseq=INVITE [email protected] / 102 from(wire)
18:01:09.570 [CM504004]: Registration succeeded for: 10005@Vitelity CrossMarl
18:01:09.114 [CM504003]: Sent registration request for 10005@Vitelity CrossMarl
18:01:07.934 [CM504004]: Registration succeeded for: 10005@Vitelity CrossMarl
18:01:07.471 [CM504003]: Sent registration request for 10005@Vitelity CrossMarl

I called and got fast busy. the log email from Vitelity said CONGESTION

 

[leejor]

Reason: Credentials don't match, check that authorization-ID and password match the ones in extension settings

Check your username and password, don't cut and paste, that has caused problems in the past.

Be sure that you have the IP (Vitelity's) datafilled in the trunk settings, the one they use to send calls (DID's) from.

 

[KerryG]

Did you add your DID to the Source ID's?