Voicemail notification email template customization - number called

[KrisG]

I am looking for a way to identify for a customer not only that a voicemail is available, but what number was called to have that voicemail left. Is possible?

What I'm attempting to do is add a variable like %%TRUNKNUMBER%% to the voicemail notification email, but it appears that does not work, in my tests this is what I receive via email:

Trunk DID: TRUNKNUMBER
From:519#######
To: EXT" - "Kris" "G"
Received:"2020-06-11 13:32:52"
Duration:"00:00:06"
File:"vmail_519#######_EXT_20200611173252"

Where I've placed that variable, it literally just says "TRUNKNUMBER".

Documentation of notification email variables: https://www.3cx.com/docs/variables-email-templates/#h.dg7zndd7073o

Voicemail excerpt:

%%CALLER%% Caller ID
%%CALLERNAME%% Caller Name
%%EXTNUMBER%% voice mailbox of this extension has received a voicemail message
%%EXTFIRSTNAME%% first name of extension
%%EXTLASTNAME%% last name of extension
%%DATE%% received at. "short" system default appearance (date only).
%%TIME%% received at. "short" system default appearance (time only).
%%DURATION%% duration of the message in form hh:mm:ss
%%FILENAME%% a name of the audio file in voice mail box folder

 

[leejor]

Do you mean that you want the DID number added? If so you could append something like the last 4 digits of the DID (to keep it short) , to the caller ID.

https://www.3cx.com/community/threads/show-did-called-instead-of-caller-id.40361/