Voicemail Transcription by User

[Railz]

Hello!

I am looking to try out the voicemail transcription for my company. The problem is we have a very large amount of users that receive voicemails. I know the higher ups may not want it for everyone for it could be expensive. Is there a way that i can choose who's voicemail gets transcripted, or is it a system wide all users or no users?

Thanks!

 

[cobaltit]

Currently all or nothing. It also transcripts recordings. Update 3 is supposed to give the option to select what you want transcribed (voicemails/recordings/both) so perhaps a per extension toggle for voicemail transcription will appear there as well.

 

[Railz]

Currently all or nothing. It also transcripts recordings. Update 3 is supposed to give the option to select what you want transcribed (voicemails/recordings/both) so perhaps a per extension toggle for voicemail transcription will appear there as well.

Good to know before we invest in this.

Thank You!