Voicemails sent to multiple emails?

Status
Not open for further replies.

andrew.vs-av

Trainee Partner
Joined
Feb 10, 2022
Messages
15
Reaction score
2
Is it possible to have a voicemail sent to multiple emails on 3CX without using ring groups and without having to physically reset the phones?
 
Use a email distribution group email address
 
One of the challenges of sending the same voicemail to multiple people is inevitably you will have multiple people chasing the same voicemail (a waste of staff resources). As an alternative, you may want to look at our 3CX Voicemail Manager tool. Our group voicemail option monitors who has listened to a voicemail and will turn off the MWI and update the voicemail HEARD setting for all users if anyone in the group listens to the voicemail.
 
Status
Not open for further replies.

Forum statistics

Threads
111,974
Messages
590,083
Members
164,901
Latest member
Silent_Guru