Voipfone - Extensions / Multiple Phone Numbers

[spegru]

Hi I'm new here.

I'm trying to set up 3cx with UK provider voipfone.co.uk, and I have purchased from them one SIP trunk with two extensions plus 2 external phone numbers
I have configured the trunk numbers with the account number follwed by * and the number of the extension within the From: User part field. All seems fine on the voipfone control panel
But I have two problems

1) When either of the external numbers is rung all the internal phones ring whereas I want to choose which ones ring on one number and which ring with the other
2) There is no calling line ID visible at the called number when calling out on either of the numbers

I imagine this some kind of problem in the inbound or outbound rules.

Can anyone help please?

 

[eddv123]

These arent a supported provider so they will need to be setup as a generic SIP trunk.
https://www.3cx.com/partners/sip-trunks/uk/

This string here covers a lot of points which maybe worth reviewing.
https://www.3cx.com/community/threads/is-anyone-able-to-get-voipfone-co-uk-to-work-with-3cx.17207/

 

[spegru]

I have solved both problems. In fact they were nothing to do with 3cx but due to settings at voipfone.
I needed to enable Calling Line ID
I needed to route the inbound numbers to the relevant extension

 

[spegru]

Also note that the place (as of now) to configure this within the voipfone control panel, is under Virtual PBX