Solved W52P Provisioning Problem

[Scott EIT]

Hi,

Having issues trying to provision Yealink W52P base station with two handsets.

V18 hosted 3CX. I believe I have updated to the latest firmware 25.81.0.10 and have followed the provisioning method for 3CX SBC but having no success at all when trying to autoprovision. Says "Operation Done" but doesn't provision.

 

[JohnS_3CX]

Hi,

Follow the guide, install the correct firmware, then give it another shot.
https://www.3cx.com/sip-phones/yealink-dect-w52p/

 

[Scott EIT]

Thanks John. Clearly using the wrong firmware as it provisioned as soon as it was updated to the correct firmware.

 

[JohnS_3CX]

Nice to hear Scott, should be all good now!