Wallboard Config

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Paul78

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Hi all,

New to this software and was checking initially to see if the wallboard can be config to exclude quick drop calls?

Any help would be massively appreciated.

Thanks
Paul
 
Hi Paul,

The Wallboard is as-is, you can only change the message, and select which queues to monitor.
1602228903839.png
 
Seriously Guys,
You need to get customisations for this wallboard working, it is a show stopper in a call centre environment, you should have an API so you can create your own wallboard.
I can't believe you are not giving this the attention it needs.
Chris
 
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