Hey guys,
I'm going crazy about the wallboard. I've one customer that have about 25 quee. Any quee reset the statistic at 00:00 every day. Avery quee don't have any DID assigned. there's one user manager in every quee for to watch the wallboard about all the quees.All incaming call going to the CDF and the serice start at 8:00am o clok until 8:40 pm. In service the calls gonna to ditribution quees in out of service there's a play message for the offices close. Every day before at 7:00 am there are many call answered e abbandoned in the wall board. If I do the report of call normally i find 2 or 3 incaming calls terminated by service CDF or by CLID calling. How this is possible? I' aspect me that before at 8:00 am no calls arrive in to the quee and that on the wallborad before at 08:00am there isn't any call. Anyone can help me to understand?
Thank's
Max
I'm going crazy about the wallboard. I've one customer that have about 25 quee. Any quee reset the statistic at 00:00 every day. Avery quee don't have any DID assigned. there's one user manager in every quee for to watch the wallboard about all the quees.All incaming call going to the CDF and the serice start at 8:00am o clok until 8:40 pm. In service the calls gonna to ditribution quees in out of service there's a play message for the offices close. Every day before at 7:00 am there are many call answered e abbandoned in the wall board. If I do the report of call normally i find 2 or 3 incaming calls terminated by service CDF or by CLID calling. How this is possible? I' aspect me that before at 8:00 am no calls arrive in to the quee and that on the wallborad before at 08:00am there isn't any call. Anyone can help me to understand?
Thank's
Max
