Solved Warning about invalid character in user folder when installing

[Geraint]

I haven’t any screenshots yet but my users are saying when installing the desktop client on windows they are getting a message like the title. I assume it’s due to a . (A full stop/period) In their home folder name. Is there a workaround. /switch when installing or do I have to bulkrename all users home folders and renap them in ad.

 

[Geraint]

The reason users are migrating to desktop client is the dialer pad when on a call and having the web client open it obscures the stuff behind and you can’t minimise it

 

[VasilisV_3CX]

Hi @Geraint,

Can you confirm that this is happening for all users with a . (period) in their username?

Can you send me a screenshot for confirmation?

 

[Geraint]

Yes it is. We have mapped network drives and usernames are separated with a . Once I renamed the folders to exclude the . All worked perfectly

 

[VasilisV_3CX]

Glad to hear you've resolved this @Geraint. Feel free to open a new thread if you need anything else.