Wav Upload not working on OVH debian instance

[AWS2P]

Hi,
need some advice on a problem I encounter today with a fresh V16 install on OVH cloud.
Pbx seems running properly, I tried to upload 2 wav files as MOH but upload seems to do nothing, just on top of screen in 3cx console, progress bar is changing color while upload should be done.

I'm not expert at all in Linux problems so if there is an easy start to do, really appreciate help.

 

[AWS2P]

Humm problem seems to be harder than only wav files, tried to activate instance manager from 3CX and this gave me errors too.

even if i got no eeror message during install I feel something went wrong perhaps with rights on folders and files not set as they should.

As I can't check this by myself , I think my best option is to do a backup, scratch OVH project and restart from 0 , what do you think ?

 

[AWS2P]

I answer myself, I found a setting I forgot in Audacity to convert audio file according to what 3CX expect, so now files are good and upload is done.

Stay only instance manager which is not working and surely not properly installed but why ?

 

[complex1]

About Instance Manager same issues here...

Several PBX’s won’t let activate IM, “Please Wait” takes ages and finally you get the message: “install-instance-manager returned error code 255”

 

[AWS2P]

instance-manager returned error code 255”

Exactly same scenario and message as yours

 

[AWS2P]

Got a fix from support for IM install failure ,execute this command from SSH as root

wget -O - https://downloads.3cx.com/downloads/misc/debianpatches/9/16/0/5/20200619-os-update.sh | bash