We are logged out of admin account for hosted 3cx.

[dbnsllc]

We are logged out of admin rights from hosted 3CX system. We can login and see status and extensions, but we can not add, delete and edit extensions.

 

[Alejandro_3CX]

Hi so you can login but can not see the admin button, right? if so, please open a support ticket with us so we can remove the console restrictions in this machine.

 

[dbnsllc]

Do we have to pay for this ticket?

 

[dbnsllc]

We cannot access from any IP address. No changes on IP address.

 

[Alejandro_3CX]

As Bronze partner yes, starting from silver level you have 10 Support Tickets Per Year, more info here