We hear callers, but they can't hear us.

[jessetechno]

We have a phone system that has been working well but recently we tried to move to a new location and due to ISP it failed. We went back to the on-site system but now when someone calls in we can't hear them but they can hear us. It is only at one of our locations so I'm assuming its a configuration issue with the network but I don't know. Any ideas or things I can check?

Firewall status: All Passed
3CX Version: 18.0 (Build 965)
Network: UniFi OS 1.12.24