Web Interaction Fails

[MetallicGloss]

Hello.

I am currently attempting to develop a system whereby the system posts information to a website URL.
Currently, I can POST information to a website using PostMan, and it can correctly accept the information posted to it, showing that it is correctly setup on the website end. However, when I attempt to replicate the exact same settings onto the Web Integration module, not only does it not POST to the website, but it also ends the call, I tested this by putting a Playback module after it, and it doesn't play, it just gets hung up.

I have attempted to debug it, but I cannot see any errors being caused.

If someone could assist me, I would be grateful. Thank you.

 

[Agathocles Prodromou]

The topic has been moved to the correct forum section

 

[MetallicGloss]

Actually, I have now found an error. Looking online has lead me to multiple threads which have been inactive for multiple months or even years.

03-Aug-2016 11:29:35.687 NAT/ALG check:L:29.2[Ivr] RESPONSE 200 on 'INVITE' - some of SIP/SDP headers contain inconsistent information or modified by intermediate hop
Media session IP ('c=' attribute) is not equal to the IP specified in contact header:
Media session IP:192.168.69.4
Contact IP:127.0.0.1
Media session IP ('c=' attribute) is not equal to the SIP packet source(IPort):
Media session IP: 192.168.69.4
Received from: 127.0.0.1

Would that have anything to do with it not posting the information, or would it just be another error?

 

[edossantos]

Hi, I don't think that what you saw in the log is related to the error.

In order to trobleshoot this error, please take a look at this article:
http://www.3cx.com/blog/docs/troublesho ... lications/

If you're experiencing an issue in your web interaction component, pretty sure you will have the file "Errors_WebInteraction.log" with the error description. And if the error is in client side scripting, the 3CXIvrServer.log or 3CXIvrServer.trace.log files will give you some pointers.

Kind regards.
Ernesto.

 

[MetallicGloss]

I have opened the file, WebInteraction.log, and it has:

System.UriFormatException: Invalid URI: The format of the URI could not be determined.
at System.Uri.CreateThis(String uri, Boolean dontEscape, UriKind uriKind)
at System.Net.WebRequest.Create(String requestUriString)


It also has an error in the program of error.badfetch

 

[edossantos]

Can you share a screenshot of how you're configuring your Web Interaction component?