Hello,
Been having a little issue with the dial-in function lately. It's been working flawlessly since it was implemented but now, sometimes, when a dial-in user joins, the web users don't hear them. I experienced it myself and i left the webmeeting and rejoined and i could hear the user after.
Today, useres were on a webmeeting and as soon as someone else joined via the dial-in, 1 existing user couldn't hear another user existing user. That user then logged in the dial-up and was able to be heard again.
All my ports are ok and my PBX passes the firewall test. I've changed 3CX webmeeting servers too and the problem still occurs.
Anyone else experiencing this issue?
Been having a little issue with the dial-in function lately. It's been working flawlessly since it was implemented but now, sometimes, when a dial-in user joins, the web users don't hear them. I experienced it myself and i left the webmeeting and rejoined and i could hear the user after.
Today, useres were on a webmeeting and as soon as someone else joined via the dial-in, 1 existing user couldn't hear another user existing user. That user then logged in the dial-up and was able to be heard again.
All my ports are ok and my PBX passes the firewall test. I've changed 3CX webmeeting servers too and the problem still occurs.
Anyone else experiencing this issue?
