Solved WEBRTC CALL ONLY BUTTON ON WEBSITE

[Victor_Ke]

Hello,
How does one add a call button only which if one clicks it sends the call directly to 3CX specific queues. What I mean is a WEBRTC call button only that sends a call to 3CX. I do not want the button to have a chat and phone call but to be the call button only. I want to use it for a website so that anyone who visits the site can initiate a WEBRTC call directly and it will be sent to the agents in a queue.

 

[NicholasP_3CX]

The phone call is an option in the live CHAT configuration. Given that this is a chat configuration you cannot exclude it and only have the phone calls.

 

[Victor_Ke]

The phone call is an option in the live CHAT configuration. Given that this is a chat configuration you cannot exclude it and only have the phone calls.

And is there a way I can add a button to a website for calls only without using the chat configuration? Like I would like to initiate WEBRTC calls from my website.

 

[Victor_Ke]

Hello @NicholasP_3CX
is there a way I can add a button to a website for calls only without using the chat configuration? Like I would like to initiate WEBRTC calls directly to 3cx queue.

 

[TheodorosG_3CX]

@Victor_Ke As mentioned the call is part of the chat and cannot and cannot be allowed without the chat enabled:

 

[Victor_Ke]

Thanks you for the clarification on the WEBRTC call. I thought there is a different way of doing it apart from the chat configuration