Welcome email error message

[sms_newb]

I'm trying to provision the 3CX Assistant using the URL in the Welcome Email.

The problem is when I try sending a welcome email to the email address for an extension, i get the following error.

Why is this?

 

[nbailey]

Hello,

It is because you need to enter 'proper' SMTP information for your mail server. The defaults are not setup to work.
Change this to your mail server SMTP info under Settings > General > Mail Server you can also add Login info for authentication if needed.

Thanks,
Nate

 

[sms_newb]

Thanks very much!

 

[eagle2]

SMTP should not be secured also - will not work with TLS/SSL security

 

[WatIZIT]

My Exact Message - Update i have even gone to Google and extended my Push API, still did not work, 2nd time this has happened, password/no ssl checked, tried port :587, using V12 on Win2008R2 on AWS, Restarted SMTP Service/3CX & Server, Ports checked, nothing and i needed this today :-((

Is there a MAPI Application that can be recommended as this is so unreliable

FIXED or SOLVED
Anti Virus Access Protection caused the blocking of emails - edit the rule, save and test, test, test until you get it right
Look in event log Application - Source McLogEvent Event ID:257 for msg "blocked by port blocking rule"
PDF: Using McAfee VirusScan Enterprise - PAGE 21
http://www.hawaii.edu/itsdocs/win/vse87i.pdf

Give me *****