When I move a phone on the same network I get a no service

[Philip Swift]

I went to move a phone onto a switch on the same network and as soon as I did, it had no service. Even when I plugged it back into the same port it was in there is still no service.

 

[giwm]

Are you sure the ports are configured for the same VLAN?

 

[Philip Swift]

They are. There in only one VLAN

 

[Philip Swift]

And it was on the same port, just moved to a switch off the same original line.

 

[leejor]

In the 3CX Activity log, do you see a registration attempt just after the set is plugged in? Could it be attempting to re-provision itself, and failing?