Where a WorkFlow could be placed

[edoardo.panzeri]

Hallo,
i'am starting a project using VAD environment;
i am asking you where a WorkFlow could be connected: only to a IVR (activation extension) or also when an event has emerged (for example: 'out of office' status, ....)

 

[VAD_Support]

Hello,

A VAD callflow is registered as a special digital receptionist. Then you can trigger it whenever you need, for example into a standard IVR or as a forwarding rule for an extension.

Regards,