Why no upgrade option?

[KB9JLO]

I'm on 3CX 15.5.15502.6 and version 16 is not an option for upgrade. In fact there are no options to upgrade - it says I'm current.

This happened with the last major upgrade as well. What gives?

And I see to perform a manual upgrade I have to UNINSTALL? Really? That doesn't make me feel comfortable at all.

 

[Evolute IT]

I'm on 3CX 15.5.15502.6 and version 16 is not an option for upgrade. In fact there are no options to upgrade - it says I'm current.

This happened with the last major upgrade as well. What gives?

And I see to perform a manual upgrade I have to UNINSTALL? Really? That doesn't make me feel comfortable at all.

If you are on Windows, yes you have to backup/uninstall/reinstall v16/restore to upgrade. This is due to the new Callflow service that needs to be installed and this can only be done during installation on Windows.

Linux does not have this limitation.

 

[AWS2P]

Yes need complete reinstall
First backup v15.5 and keep backup out of 3cx folders
uninstall v15.5 + reboot pc
DL and install V16 from 3CX
once install wizard is running it ask for restore, give the backup file this moment , that's done

 

[KB9JLO]

Not gotchas on the uninstall?

Still seems flaky to have to uninstall. It is incredibly rare I have to uninstall a program to install the later version. OR it is part of the install process itself - if that's the case. This is not my first rodeo.

 

[Evolute IT]

Not gotchas on the uninstall?

Still seems flaky to have to uninstall. It is incredibly rare I have to uninstall a program to install the later version. OR it is part of the install process itself - if that's the case. This is not my first rodeo.

No issues were really spotted for now. Fingers crossed!

 

[cobaltit]

Not gotchas on the uninstall?

Still seems flaky to have to uninstall. It is incredibly rare I have to uninstall a program to install the later version. OR it is part of the install process itself - if that's the case. This is not my first rodeo.

Clearly this is your first rodeo. As far as 3CX is concerned, it's always been uninstall and then install new version and restore for major versions on Windows. For Windows in general yes many pieces of consumer software allow you to upgrade without uninstalling but there's very few server/persistent software packages that I can think of that don't require an uninstall (and typically a reboot) before upgrading major versions in Windows. But regardless, it's a pretty straightforward process so nothing really to worry about.

 

[YiannisH_3CX]

Hello @KB9JLO

As mentioned above the Debian version of 3CX can be directly upgraded to the new version without needing to re-install. Windows architecture though does not allow this so a re-install is necessary. Just make sure you have a full backup of the system saved and you are good to go.

 

[KB9JLO]

Clearly this is your first rodeo. As far as 3CX is concerned, it's always been uninstall and then install new version and restore for major versions on Windows. For Windows in general yes many pieces of consumer software allow you to upgrade without uninstalling but there's very few server/persistent software packages that I can think of that don't require an uninstall (and typically a reboot) before upgrading major versions in Windows. But regardless, it's a pretty straightforward process so nothing really to worry about.

Wow. I've been in IT over 25 years. Almost exclusively as a Windows server admin. Thanks for the info. When in an enterprise environment I was on a team of (3) managing 650 Windows servers(at that time 60% were virtualized), 10,000 users.
I now have a 3 site environment, 100% virtualized desktops, virtual SAN. And VMware doesn't require an uninstall on upgrade. In fact it wants to know so it will know how to upgrade to the latest version - settings, etc.

 

[KB9JLO]

Hello @KB9JLO

As mentioned above the Debian version of 3CX can be directly upgraded to the new version without needing to re-install. Windows architecture though does not allow this so a re-install is necessary. Just make sure you have a full backup of the system saved and you are good to go.

Thanks. Do you offer a VMware appliance Linux image? And a method to transfer my system over to it?
I would love to get rid of one more Windows server license...My present Windows server based 3CX is a virtualized box now.

 

[Marari]

Thanks. Do you offer a VMware appliance Linux image? And a method to transfer my system over to it?
I would love to get rid of one more Windows server license...My present Windows server based 3CX is a virtualized box now.

Start here:
https://www.osboxes.org/debian/

Download a Debian Stretch image for VMwar then follow the manual installation instructions for 3CX and Debian.

https://www.3cx.com/docs/manual/installing-debian-linux-pbx/

OR (and this is MUCH easier) ...

Just simply create a new VM and use the 3CX Debian ISO as the installation media which will automatically install 3CX on Debian. (go figure, right?)

https://downloads-global.3cx.com/downloads/debian9iso/debian-amd64-netinst-3cx.iso

 

[KB9JLO]

Start here:
https://www.osboxes.org/debian/

Download a Debian Stretch image for VMwar then follow the manual installation instructions for 3CX and Debian.

https://www.3cx.com/docs/manual/installing-debian-linux-pbx/

OR (and this is MUCH easier) ...

Just simply create a new VM and use the 3CX Debian ISO as the installation media which will automatically install 3CX on Debian. (go figure, right?)

https://downloads-global.3cx.com/downloads/debian9iso/debian-amd64-netinst-3cx.iso

Ari, is it hard to migrate from Windows to Linux?
Is there a handy dandy how-to online for that?
That might be a great option for me. I can reclaim that Windows server license for something else.
I would just have to be careful and move all the IP's and names and stuff over to the new box.

 

[AWS2P]

if your question is about 3CX migration from windows to linux, there's no difficulties, you just need to create a complete backup from running 3CX, keep the file out of computer , once your iso debian is installed, restore 3cx file and the pbx is coming back running on linux .

All settings are kept from your backup, a complete backup include FQDN, 3cx Key licence
If you can reuse same local IP for new pbx , this can help

once pbx is running on linux major part of the management can be done from 3cx console, you don't need to know a lot in linux, console is the same as windows one, just a terminal button in debian

 

[KB9JLO]

once pbx is running on linux major part of the management can be done from 3cx console, you don't need to know a lot in linux, console is the same as windows one, just a terminal button in debian

Not a big problem. I'm not a Linux pro but I can make my way around. All the years doing VMware with a Linux shell...
In fact back in the "ancient days" I was the goto guy - only guy on the Windows team that would do it, LOL.

 

[AWS2P]

ok so if you were in the linux marmitte in ancient days no problems for you, windows is surely giving you more problems than Debian.
It's working fine, you don't remember you have one

 

[YiannisH_3CX]

The 3CX backups are compatible between Operating systems. So you can perform a backup from Windows and restore in on Debian. The other way around also applies.
I would recommend using the 3CX ISO for your Debian installations. Let us know if you face any issues.

 

[Marari]

Ari, is it hard to migrate from Windows to Linux?
Is there a handy dandy how-to online for that?
That might be a great option for me. I can reclaim that Windows server license for something else.
I would just have to be careful and move all the IP's and names and stuff over to the new box.

It's really easy. The backups are cross platform compatible so backup your windows instance, verify it, and then restore the backup to the linux instance.