wierd issue with Facebook messenger

[cchenri]

Dear All, good morning

I have an issue with FB messenger i cannot solve.

I followed all the steps to connect 3cx with FB messenger
it works with one of my pages, tried again to create a new page , it works, for as many new pages i create

Although i have one page (the most important) that refuses to work.

checked webooks, page id, call back url, token ... nothing seems to work on this specific page, all the other pages are good. This drives me insane.

Anyone had the same issue ? any clue or any idea ?

i don't even know where to check if there is an error.

Any help would be appreciated .

Thanks in advance.

 

[Evolute IT]

Make sure the page doesn't have a CRM or something like that linked already.

 

[cchenri]

nothing is linked except the old way that Facebook and 3cx where connected together .. although i removed the accesses and stil doesnt change a thing, tried to delete app, recreate a new one and yet nothing works

 

[cchenri]

Killed the FB app, recreated new one, did that approx. 15 times.. and it finally works ! No clue why, or what happened..