Windows App - SMS/MMS

[SweetAction]

Hello,
Just looking for some information.

I've found and reviewed https://www.3cx.com/community/threads/windows-client-sms.80240/

Is it still the case that the Windows App cannot start a SMS or receive pictures? The Desktop App / Webclient is required?

If so, is there any plans to change this?

 

[TheodorosG_3CX]

The 3CX Windows Client is in Legacy state. We recommend that the 3CX Desktop App or 3CX Web Client is installed.

 

[SweetAction]

Understandable, but this client is forced to use the WindowsApp because their old legacy phones (Soundpoint IP 335 and similar) and their desire for some level of call control from a PC. Only the WindowsApp does CTI but it seems like only the DesktopApp does SMS/MMS fully.

I can have them use both, but am looking to understand if SMS/MMS in WindowsApp is on the roadmap ever or not, so I can give them a definitive answer.

And yes, replacing over 200 phones is a little out of budget for this client right now, but it a long term goal.

 

[Charles_3CX]

Understandable, but this client is forced to use the WindowsApp because their old legacy phones (Soundpoint IP 335 and similar) and their desire for some level of call control from a PC. Only the WindowsApp does CTI but it seems like only the DesktopApp does SMS/MMS fully.

I can have them use both, but am looking to understand if SMS/MMS in WindowsApp is on the roadmap ever or not, so I can give them a definitive answer.

And yes, replacing over 200 phones is a little out of budget for this client right now, but it a long term goal.

As mentioned, the 3cx app for windows is now legacy which means it will not receive any further development.

 

[SweetAction]

As mentioned, the 3cx app for windows is now legacy which means it will not receive any further development.

Thank you for the clarification, this answers (solves) my question.