Solved Wrong time stamp on VMs sent to email

[RyanICX]

Hello,

Several of our users have VM enabled with the email option "Send as attachment and delete from mbox" set. Recently, I noticed that the body of the email for these messages which includes the caller's name/number and date is all correct EXCEPT the time is 5 hours ahead of what the server is configured for (Eastern Time). Reading around on the forums I'm seeing 3CX saves voicemail in UTC format but this is confusing to our users as they are seeing the correct time on the email itself, but the body of the email is 5 hours ahead. Is there any way this can be fixed? Thanks in advance.

 

[SteveITS]

Hm, do you have 18 update 2? We updated this weekend and now that you pointed it out, I see voicemails I received today are as you describe, but ones from before the update are not.

Received:"Tuesday, December 14, 2021 5:21:36 PM"
(which is still an hour from now)

I'm not having 3CX attach the message, just sending the email.

 

[ChrisC_3CX]

Just letting you know that we are aware of the issue and a fix for it is being prepared to be released shortly.