ZOHO integration

[chrisstitch]

WE NO LONGER USE 3CX DUE TO LACK OF INTEGRATION

Now that ZOHO CRM has become a viable option as a serious CRM system can we get a Phone dialler that integrates with 3CX soon?
Please vote to get this project into development.

 

[mtech1]

Hi there I have also searched for Zoho CRM partners for some integrations with 3cx here are: http://www.techloyce.com/zoho-partner-consultant/ is anyone know? the best one?

Thanks! I am going to approach Techloyce. I will let you know if I get anywhere

 

[voiphorizon]

We have built the plugin for ZohoCRM. It allows for call pop based on caller id and open calls disposition window on call completion.
Feel free to reach out if you need assistance.

Thanks,

 

[Erik T]

We have built the plugin for ZohoCRM. It allows for call pop based on caller id and open calls disposition window on call completion.
Feel free to reach out if you need assistance.

Thanks,

Any chance of getting my hands on it. We use ZohoCRM today and really want this integration.

 

[Balz]

We are planning this yes. But we will make it server side directly. If you are interested I will send you a build to test this new plugin.

I'll keep you informed

Hi nickybrg could you kindly update here? As a Zoho Partner, we are interested in server side integration only.

 

[A. Post]

Also interested in a Zoho integration. Thanks!

 

[stevenhayes]

We have built the plugin for ZohoCRM. It allows for call pop based on caller id and open calls disposition window on call completion.
Feel free to reach out if you need assistance.

Thanks,

Can you send me some information on the integration that you have built? steven.hayes (at) sablecrm.com

 

[RichardZ]

Interested in the Zoho integration, please update, tnx

 

[Luis Molinas]

Interested in the Zoho integration, please update, tnks!

 

[StevenH]

+1

 

[Benson hunag]

We are planning this yes. But we will make it server side directly. If you are interested I will send you a build to test this new plugin.

I'll keep you informed

Hi, 3CX!
I am also want to try the ZOHO 3cx plugin in client 3CX softphone. Would you please send me the plugin for the latest version. Thanks!

 

[jason.freeman]

I have a client that is very interested in this. The incoming screen pop works fine, however the ZOHO call dialer is an integral part of the needed configuration. ZOHO terminology is phonebridge, and the Elastix phonebridge is obsolete since 1.6. Will there ever be a full 2-way integration with ZOHO?

 

[JosiahF]

Pinging looking for an update on this.

 

[vma]

We are using 3CX with our Zoho CRM and love it but all leads are assigned to me as superadmin user. This makes it difficult for sales staff who should only see their leads and not all leads. The problem is that we end up with multiple leads with the same number as the sales staff cannot see the popup to update the details unless they have access to ALL leads!
Does anyone know a workaround for this?
In saying that - we really need it to integrate seamlessly via Zoho phone bridge....

 

[edfosho]

+1

 

[penfold15]

+1

 

[edfosho]

Just checking in on this - I'm worried this post is confusing the Zoho CRM vs Zoho PhoneBridge integration (therefore, likely confusing 3CX on what people want).

Zoho CRM integration is there, doing well, and documented by 3CX at https://www.3cx.com/docs/pbx-crm-integration-zoho/. Zoho PhoneBridge integration for in-browser dialler support is not.

See my recent Ideas post at https://www.3cx.com/community/threads/3cx-and-zoho-phonebridge-integration.74843/

(if I have the wrong end of the stick, please call me out)

 

[penfold15]

Just checking in on this - I'm worried this post is confusing the Zoho CRM vs Zoho PhoneBridge integration (therefore, likely confusing 3CX on what people want).

Zoho CRM integration is there, doing well, and documented by 3CX at https://www.3cx.com/docs/pbx-crm-integration-zoho/. Zoho PhoneBridge integration for in-browser dialler support is not.

See my recent Ideas post at https://www.3cx.com/community/threads/3cx-and-zoho-phonebridge-integration.74843/

(if I have the wrong end of the stick, please call me out)

Absolutely, its the PhoneBridge integration I would like to see.

 

[matt_p]

+1 on Phonebridge. As an aside, I'd also like it to search custom modules too, rather than just leads, contacts and accounts.