3CX Academy: Set Up & Configuration for New & Advanced Users

The 3CX Academy is an open resource of learning materials providing you with all the essential resources you need to understand VoIP technology and the 3CX Phone System. Working your way through our guides will allow you to deploy, manage, and support 3CX VoIP PBX systems.

3CX Academy Benefits!

By investing time in self-study of our learning resources, Partners can:

  • Increase sales by reducing the resources and time needed for deployments.
  • Improve customer satisfaction by being able to provide support effectively for a range of issues.
  • Learn how to deploy and maintain large and more complex installations.
3CX Certifications of Completion

Your 3CX Learning Starts Here!

The courses consist of a series of selected documents from the 3CX User and Admin manuals. We also encourage you to dive deeper by following the links in the documents, for subjects of interest for your specific needs.

Make sure you’ve studied all the learning materials for each chapter in order to be able to deploy, manage, and support your 3CX customers on an ongoing basis.

New to 3CX? Sign up for a 3CX Trial, and put your learning into practice. You will see how fast and easy it is for you to fully deploy a 3CX PBX that covers all your company’s needs!

Basic Certification
3CX Advanced Certification Badge

3CX Recommended Reading

More?

Follow our blog and deep dive webinars, live or on YouTube, to learn more about specific features of 3CX, how to set them up, and how to make the best use of them.

Detailed guides can be found here and the full manual here with information on every aspect of operating your 3CX PBX!