Here we are again! Q1 is done and dusted, and it's once again time to announce our top five forum contributors! We'd like to say a big thank you to all forum members who regularly contribute to the 3CX community. We've gotten off to a great start in 2021, and we're happy to see that the recent changes made to the login procedure haven't held you back! So let's get to the news t [...]
A new Beta of the Android app is now available for your testing. This release includes an updated chat view for improved user experience as well as audio and connectivity optimizations for better voice calls. Optimized audio by default For improved audio during calls, we’ve now disabled echo cancellation by default for devices with this capability built-in. This prevents any cl [...]
Woodstock Trading Company is a manufacturer and distributor of luxury bathroom and office furniture based in Hertfordshire, UK. The family owned company has over 20 years of experience in the industry, and now employs over 50 people across its two locations. The company prides itself on providing a high level of service, quality products, professionalism and care. For a number [...]
The software was ranked among the most efficient solutions to help improve collaboration between onsite or remote staff. LONDON, UK, 11TH MARCH 2021 – Digital.com, a leading independent review website for small business online tools, products, and services, has named 3CX among the best unified communications software companies of 2021. The top systems were selected based on cor [...]
In this latest Beta release, we’ve made significant improvements to call recovery and push notifications for a better call experience. We’ve also introduced the ability to automatically add conferences to your devices calendar. Intelligent call reconnection In combination with the latest V16 release, the app now re-connects a call if changing networks or if the network drops te [...]
For better reliability of Push required to wake up the phone on inbound call or messages, we are updating Google’s Firebase Cloud Messaging (FCM) library. A custom account is no longer required and in fact is no longer supported by Google. To keep receiving inbound call and chat notifications, you should upgrade to Update 8 as soon as possible. If you cannot update, make sure t [...]
Live chat has had a major upgrade and is now available for easy integration with even more websites. We’ve also included a number of performance enhancements, customizable themes and support for offsite CDN for easier configuration and faster loading. No WordPress? No problem! We realize that there are many other popular CMS systems beyond just WordPress, and our live chat code [...]
I talk a lot about sales: how to pitch a customer, or make a presentation, or what to say when you’ve only got a few seconds in an elevator. We talk about the features and benefits of 3CX. We talk about how it solves your customers' problems. But one thing we haven’t spoken about is how do you know who to target when you want more customers? There’s always someone who'll tell y [...]
3CX is getting more and more global! To reflect our rapidly expanding customer and partner base in these countries we have added Portuguese/Brazilian, Polish, Dutch and Turkish forums! EMENA and Brazil have been fundamental to the growth of 3CX, and in particular we have seen an incredible upturn in requests from both customers and resellers throughout these regions. To support [...]
To kickstart 2021 we’ve made some changes to the Partner forum to enable more direct communication with all our partners. From today, the Partner forum is open to ALL partner levels from Trainee and above. The partner forum is also open to Distributors. Read our blog post for new forum group labels. This new forum will replace the “Titanium, Platinum Partners and Premier Custom [...]
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