There’s momentum building for 3CX and awards in 2023, which shows no signs of slowing down at the year's midway point. After being Recognized as Top Call Center Software by Gartner, we’re excited to share another recent milestone with you. G2, the largest software marketplace with over 2.2 million reviews, has awarded 3CX with 45 badges in its Summer 2023 report!
The numbers have been tallied! According to a comprehensive analysis conducted by Gartner Digital Markets - that included Capterra, Software Advice, and GetApp - 3CX has emerged once again as a standout product, featuring in 12 of their flagship Q1 2023 reports. The reports, which showcase the most highly rated solutions in the industry, are based on feedback provided by the mo [...]
Following through on security plans and Partner & customer offers as dedicated Forum and free support winds down. One of our Partners ‘Sparky Bear’ shared an analogy from the aviation industry in the Forum that we thought summed up the past few weeks perfectly. Here it is. If an aircraft has an issue, the order of operations is as follows: First aviate - fly the plane/steer [...]
With Update 6, we introduced 4 new security roles, in addition to the 3 existing ones, making management of the system much simpler and more secure! Each user can now have one role, which will be valid in all the Groups the user is a member of. In the Version 18 Update 6 release, we went through these roles briefly and included some more details in the "Setup your team" manual. [...]
Join our first round of technical trainings in Tampa, US this year and get 3CX Certified! From mid to late March, we’ll run four rounds of Basic and Advanced training in our 3CX office. With our fully revamped training material you’ll have a chance to: Learn how to install and configure 3CX like a boss Meet the 3CX Team Enjoy networking opportunities Earn Basic and Advanced Cer [...]
Can 3CX help a tyre shop drop its telco expenses by 85%? Fernando Herrera says yes! A local entrepreneur cut his spending from $400 per month to less than $60 by installing 3CX across his businesses. These included local tyre shops, tyre warehouses and a small call center in Mexico. Get Your Hands Dirty with Fernando Follow Fernando’s steps and get your hands on a powerful mini [...]
Due to popular demand, we’re adding more Webinar dates for Update 6! Join our free technical webinars where we'll be talking about improved configuration, new features and a 3CX fit for the next generation. Learn more about: SBC-capable IP Phones configuration New ‘Group’ functionality Roles for simple rights management Plus Q&A during the presentation! Free Sign Up Today! [...]
Did you have SMS configured before Update 4 using Telnyx, Flowroute, Bandwidth or Twilio? SMS not working? Update 6? The past few days we’ve been receiving a lot of feedback in the Forums regarding the SMS configuration. We’re listening! More clarification was required. We gathered together the main gotchas and points that you need to follow to have your SMS provider working in [...]
In recent 3CX updates, you’ll have noticed several changes regarding IP Phones. These were necessary to strengthen system security and simplify the configuration process. Let’s break them down one by one. IP Phones Added Back to Supported Some supported IP Phones were marked by vendors as EOL. With no new firmware, these models were unable to keep up with the security updates i [...]
LONDON, UK & ROSELAND, NJ, USA, 3 FEBRUARY 2023 - 3CX, developer of the innovative unified communications solution and US / CANADA based Telin, are pleased to announce Telin as an official distributor of 3CX for North America. Telin has been in the software industry since 1991, getting their start in the medical EMR and compliance industry. In 2016, Telin partnered with 3CX [...]
