Other CRM integrations are not affected.

Only 0.25% of our user base have sequel integrated. It's an old style integration meant for an on-premise firewall secured network. Nevertheless, if you are using an SQL Database integration it’s subject potentially to a vulnerability - depending upon the configuration. As a precautionary measure, and whilst we work on a solution to safely re-enable this integration, please follow the instructions below to disable it.

Temporarily Disable Until Further Notice

If you have one of these please disable temporarily until further notice.

  • Database MongoDB
  • Database MsSQL
  • Database MySQL
  • Database PostgreSQL

Note Important: All Web-Based CRM integrations are not affected.

Which 3CX Versions are Affected?

  • Version 18
  • Version 20

If you’re running Version 18 check if you’re using one of the integrations listed above.

You can do this from the Management Console / Settings / CRM. Set it to “None” and save.

If you’re running Version 20 see if you’re using one of the integrations listed above.

You can do this from Webclient / Admin Console / Integrations / CRM. Set it to “None” and save.

Disable your SQL Database Integrations

Follow Us for Updates

All affected customers have already been informed directly by mail. We’d like to remind all readers that we have dedicated Security Alerts Forum. We urge all relevant parties to flag their concerns there and to follow the conversation for any further updates.