Blog - Page 239

3CX End User Training: Overview of 3CX MyPhone Settings

This video provides an overview of the settings available in 3CX MyPhone Topics Covered: Changing your Extension's Details Configuring the Forwarding Rules for Your Extension Configuring the Preferences for 3CX MyPhone You can watch more training videos at https://www.3cx.com/3cxacademy/ [...]

By |October 5th, 2012|Comments Off on 3CX End User Training: Overview of 3CX MyPhone Settings
3CX End User Training: Using 3CX MyPhone to Manage Your Queues

This video will show you how to use 3CX MyPhone to manage your Queues. Topics Covered: Logging into a Call Queue Reviewing the Queue's and Agents' Statuses Managing Abandoned Queue Calls You can watch more training videos at https://www.3cx.com/3cxacademy/ [...]

By |October 5th, 2012|Comments Off on 3CX End User Training: Using 3CX MyPhone to Manage Your Queues
3CX End User Training: Creating and Managing Conference Calls using 3CX MyPhone

This video will show you how to use 3CX MyPhone to create and manage conference calls in 3CX Phone System. Topics Covered Different Methods of Initiating a Conference Call Scheduling Conference Calls Managing Conference Calls You can watch more training videos at https://www.3cx.com/3cxacademy/ [...]

By |October 5th, 2012|Comments Off on 3CX End User Training: Creating and Managing Conference Calls using 3CX MyPhone
3CX End User Training: Using your Phone Book in 3CX MyPhone

This video will show you how to manage your phone book in 3CX MyPhone. Topics Covered Adding Personal Contacts Adding Company Contacts Importing Contacts into the Phone Book You can watch more videos at https://www.3cx.com/3cxacademy/ [...]

By |October 5th, 2012|Comments Off on 3CX End User Training: Using your Phone Book in 3CX MyPhone
3CX End User Training: Checking your Call History, Voicemail and Recorded Calls from 3CX MyPhone

This video will show you how to use 3CX MyPhone to check your Call History, Voicemail and Recorded Calls for your extension. Topics Covered Checking your Call History Managing your Voicemail Reviewing your Recorded Calls You can watch more training videos at https://www.3cx.com/3cxacademy/ [...]

By |October 5th, 2012|Comments Off on 3CX End User Training: Checking your Call History, Voicemail and Recorded Calls from 3CX MyPhone
3CX End User Training: Changing your Extension Status and Checking the Availability of Other Extensions

This video will show you how to use 3CX MyPhone to change your status and check the availability of other extensions. Topics Covered Overview of the available statuses Configuring the status for your extension Options available to interact with the other extensions Options available for Active Calls Chatting with other users via 3CX MyPhone You can watch more training videos at [...]

By |October 5th, 2012|Comments Off on 3CX End User Training: Changing your Extension Status and Checking the Availability of Other Extensions
3CX End User Training: Using 3CX MyPhone to Make and Manage Calls

This video will show you how to make and manage calls using 3CX MyPhone. Topics Covered Different methods of making calls using 3CX MyPhone Managing Incoming Calls Managing Active Calls You can watch more training videos at https://www.3cx.com/3cxacademy/ [...]

By |October 5th, 2012|Comments Off on 3CX End User Training: Using 3CX MyPhone to Make and Manage Calls
3CX End User Training: An Introduction to 3CX MyPhone

This video gives a basic introduction to 3CX MyPhone. Topics Covered Logging into 3CX MyPhone General Overview of the 3CX MyPhone User Interface You can watch more training videos at https://www.3cx.com/3cxacademy/ [...]

By |October 5th, 2012|Comments Off on 3CX End User Training: An Introduction to 3CX MyPhone
3CX End User Training: Integrating 3CX Phone System with your CRM

This video shows how to use the 3CX CRM Integration Module to make calls directly from your CRM Package and retrieve contact information from your CRM Package for incoming calls. Topics Covered Supported CRM Packages Requirements and Installation Configuring the CRM Integration Module You can watch more videos at https://www.3cx.com/3cxacademy/ [...]

By |October 5th, 2012|Comments Off on 3CX End User Training: Integrating 3CX Phone System with your CRM
3CX End User Training: Using 3CX Desktop Components

This video will show you how to use 3CX Desktop Components in 3CX Phone System. Topics Covered Requirements and Benefits of using 3CX Desktop Components Installing 3CX MyPhone on your desktop Installing 3CX Desktop Components Making calls directly from Microsoft Outlook You can watch more training videos at https://www.3cx.com/3cxacademy/ [...]

By |October 5th, 2012|Comments Off on 3CX End User Training: Using 3CX Desktop Components