Experience supercharged chat with 3CX Android App’s support of the latest Chat API. Now with increased speed when rendering and sending chats, as well as added support for chat block users and end block sessions. What’s more, we’ve improved the overall performance of the App with a number of usability and bug fixes. It’s a Chat Show The new release for the 3CX Android App t [...]
If it’s true that flexibility is one of the key aspects of intelligence, then 3CX is certainly the smartest PBX on the market! What often escapes technicians is the user's point of view: we think of how to make the PBX safer, how to effectively manage the flow of incoming calls, and how to define the outbound rules. However, what if an employee, specifically one who is less fam [...]
A new supported Mini PC has been added for 3CX. The Call4Tel device, NX96, is a performant and reliable appliance for small and medium-size offices where no server is available. It runs on Debian and comes pre-installed with the latest version of 3CX. Depending on the requirements, it can support up to 64 sim calls with 250 registered endpoints. Why the NX96? The shuttle is sim [...]
You’ve laboured over the tender, dedicated hours to the pitches and bagged yourself a new client. Now it’s time for the hard work to start. You need to make sure they fall in love with 3CX, just as much as we all do- and that means nailing your onboarding process. Onboarding Increases User Adoption Organisations utilising UC solutions have consistently been found to be more pro [...]
We quite often receive questions from end-users about issues regarding the apps that are quickly resolved with some simple troubleshooting. So, whether you’re an end-user connected to your company’s phone system, or an admin constantly faced with the same questions about audio and device setup, this is a great place to start! Note: To use your company phone system externally, y [...]
We recently announced our hosting service for 3CX Partners’ NFR keys. This is in preparation of our commercial hosting later in 2020. Since then, we’ve received a lot of questions about the hosted PBX service and what this means for resellers and hosting partners. Here are some which we would like to share: Is there a cap on trial users? Hosting for trials and NFR licenses is d [...]
When it comes to 3CX, there’s a big community of distributors, resellers and experts out there. We’re the ones on the frontlines installing 3CX systems and maintaining them for our existing clients. Often, we look to the 3CX community for technical support and it’s great to be able to draw on this collective expertise. But with more than 25,000 partners spread over 190 differen [...]
It’s quite apparent that we’re not in the clear just yet, and although many countries and regions are attempting to get back to normal, significant adjustments are being made in order to prevent further outbreaks and give the economy a much needed boost. When the pandemic began, it was hard for any of us to predict exactly where we were headed. Even now, there is a significant [...]
A new Beta version of the Call Flow Designer (CFD) is available! Released to be in sync with Update 6 Alpha, the new features include extension numbers for CFD apps, Google TTS (Text to Speech) and STT (Speech to Text), lexicon and neural voice support for Amazon Polly. To try it out, install Update 6 Alpha and get the latest CFD to give your voice apps that extra boost! Multil [...]
Evergreen content is the saviour of SMEs. It saves time, drives traffic and can be used again and again- meaning it has an exceptionally high return on investment. If you don't have a dedicated marketing team in house, evergreen is the strategy you need to implement to ensure you can build a presence online. Here’s the whats, whys and hows to help you get started: What is Everg [...]
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