Choosing a small-business phone system can seem like an overwhelming task initially, as the slew of technologies emerging in the telecommunications space is mind-boggling. From unified communications (UC) to IP-PBX, where do you even begin your search? For starters, determine your boundaries in regards to office space, finances and technical support to narrow down your options.
Many SMBs face barriers to communication due to limited resources. Recent telecom innovations, however, like small-business virtual phone systems, were developed with your specific needs in mind. Virtual phone systems are ideal for SMBs, in fact, as they are entirely computer-based, simple to manage without outsourcing or staffing an internal IT department and one of the most cost-efficient business telephony solutions available today.
A virtualized phone system is configured and managed within a desktop interface—almost like an app you download on your smartphone—it’s truly that simple. This is especially beneficial to new businesses that may not have the appropriate office space or personnel for an on-premise solution.
In addition, its ease of use enables new business owners to manage their phone system autonomously. For example, even the least-tech-related startup can manage a small business virtual phone system, since each of its functions—like adding new phone lines and extensions—is available by way of drop-down menus.
What’s more, its internal management options eliminate the fees associated with adding physical phone lines or those imposed by the phone system carrier—for repairs or maintenance. In this way, virtual phone systems help new businesses capitalize on potential ROI by reducing typical expenses associated with traditional telephony.
So, as far as dedicating space for IT staff and on-premises hardware goes, you can cross both off your list of worries when launching your new business. Instead, rest assured that your virtual PBX phone system will help you grow your business and easily scale up as you take on new customers and employees.