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VoIPTools replied to the thread Identifying the dialed DID for each inbound external call on 3CX.

Yes, more detail would be helpful. When do you need the information? For reporting after the fact? For a CRM integration? The Call...

Jun 8, 2026
VoIPTools replied to the thread 3CX Smartphone App Internal Geolocation.

It may be possible with a custom solution. For example, with our 3CX Emergency Notifier tool we monitor the phone's IP address. You...

Jun 8, 2026
VoIPTools replied to the thread Automated paging announcements.

You may also want to look at our 3CX Audio Scheduler tool. This is a very popular tool with schools for playing the bells at the start...

Jun 8, 2026
VoIPTools replied to the thread 3cx locally stored recordings for guests are deleted when the guest is checked out via PMS Integration.

You may want to consider taking a look at our 3CX Recording Manager tool. With our tool all recordings are instantly archived to the...

Jun 8, 2026
VoIPTools replied to the thread Remote Storage not configured. Can I 3CX to Unifi UNAS?.

External storage as the PRIMARY original recording location is not supported (fine for archives). Network latency, potential network...

May 28, 2026
VoIPTools replied to the thread Message after the Simultaneous Call limit is exceeded.

We can help with that. You may want to look at our 3CX Exporter tool. We have now started adding built-in reports that you can...
May 28, 2026
VoIPTools replied to the thread Message after the Simultaneous Call limit is exceeded.

My recommendation -- spend the $300 a year to bump from 16 to 24 simultaneous calls. That's less than a dollar a day. Is is worth $1 a...

May 28, 2026
VoIPTools replied to the thread Missing Agents Reports - Grafana Dashboards Templates.

We can provide all the information you need -- log in/out times, presence status changes, etc.

May 21, 2026
VoIPTools replied to the thread Reports - Previous Day's Answered & Missed Calls.

We can help with replicating data from 3CX to a separate reporting server. See 3CX Exporter.

May 19, 2026
VoIPTools replied to the thread delete older files from archive automatically.

https://booking.voiptools.com

May 19, 2026

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