What event is logged when SIP trunk # hit?

[Alphabetic]

Can anyone tell me what to expect when the limit specified on a trunk is reached?

I thought id find a simple "call limit reached on SIP trunk xyz" but apparently not.

Event logs show

"Call or Registration to 0xxxxxxxxxxxxxx@(Ln.10002@<SIP Name> ) has failed. sip:<IP>:5060;lr replied: Server Internal Error (500)"

I suspect this limit has been the cause of an issue i've been troubleshooting but wondered if there was an easier way to get to this conclusion.

it is verbose logging.

 

[Alejandro_3CX]

Can anyone tell me what to expect when the limit specified on a trunk is reached?

I thought id find a simple "call limit reached on SIP trunk xyz" but apparently not.

Event logs show

"Call or Registration to 0xxxxxxxxxxxxxx@(Ln.10002@<SIP Name> ) has failed. sip:<IP>:5060;lr replied: Server Internal Error (500)"

I suspect this limit has been the cause of an issue i've been troubleshooting but wondered if there was an easier way to get to this conclusion.

it is verbose logging.

You may enable the alert below





Also in the event log I got this when reaching the max calls in the sip trunk

 

[Alphabetic]

thanks!

interesting.. must be something else causing it then.

 

[Alejandro_3CX]

thanks!

interesting.. must be something else causing it then.

Yes, yours was different.

In the event log document you may check the event id.

But this 500 error message was sent by your voip provider....

sip:<IP>:5060;lr replied: Server Internal Error (500)"

Check the IP, does it belong to the provider?

 

[Alphabetic]

It does yeah, just waiting for them to reply.