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  1. Launch CFD with API?

    Hello, @univention-stoeckigt Great idea I tried it on my side, but I’m experiencing a side effect. I created a simple Call Flow Designer script with a MakeCall and a prompt playback. However, when I send the API request, the script runs multiple times, i received 3 or 4 calls.

  2. Inconsistent Metrics: 3CX Built-in Report vs Grafana (PostgreSQL Source)

    Hi all, Thanks for sharing Nikolas. That's cool. I think it might be easier to understand if we created a dashboard like this, maybe? What do you think? In the same way as the 3CX report, it could be useful in the “Extension Statistics” in grafana to be able to choose to display only external...

  3. Inconsistent Metrics: 3CX Built-in Report vs Grafana (PostgreSQL Source)

    Hello Nikolas, Thank you very much for the quick reply and debugging. I think it could be useful to have these statistics on the dashboard, as it can help prevent misinterpretation of stats between the 3CX reports and the Grafana CDR. Or maybe just add some informations :) like : Did you...

  4. Inconsistent Metrics: 3CX Built-in Report vs Grafana (PostgreSQL Source)

    Hi Nikolas, Thank yo for your reply, My grafana plugin version is 1.0.4 (latest) Ok i understand your analyse , maybe it could be interested to highlight the polling failed call statistics in the dashboard ? Then it will be possible to have the same statistics on the Grafana side and in the...

  5. Inconsistent Metrics: 3CX Built-in Report vs Grafana (PostgreSQL Source)

    Hello all, I’m also noticing inconsistencies in my stats (3CX report) and Grafana PostgreSQL. Except that in my case, it’s the other way around… I have more calls on the Grafana side, and fewer on the 3CX report, over the same period. Is there any explanation for this discrepancy on the...

  6. Launch CFD with API?

    Hello Edossantos The idea is simple. It’s to trigger a phone call through an event from our internal software. The goal is to generate a call in which we pass data as parameters (text, for example) that 3CX will convert using TTS and play the file. Regards

  7. Launch CFD with API?

    Hello, I’m a bit lost with the 3CX documentation. Is it possible to launch a CFD script with the 3CX API and pass some data to it? The idea is to be able to start a script while passing data as parameters, for example text. Through the CFD, I would retrieve this text to execute TTS and play it...

  8. Solved SSO issue 3CX V18 to V20

    Hello Charles, :rolleyes:Thank you for the quick reply! In fact, it solved the issue! Thank you very much. Best regards,

  9. Solved SSO issue 3CX V18 to V20

    Hello, since upgrading 3CX from v18 to v20, we have been experiencing an issue with enabling the M365 integration for SSO. It is not working properly. Only some users have functional SSO, while for others it is impossible to activate it. We only want to use SSO for now. Here is the...

  10. M365 - 3CX v20 issue after v20 upgrade

    Indeed, it was a new GEOIP restriction from our provider… after reviewing it with them, everything is now fine. You can close the ticket. Thank you.

  11. M365 - 3CX v20 issue after v20 upgrade

    yes , but the port is open , u can try a telnet , it's ok. And i can connect to the webclient / admin.

  12. M365 - 3CX v20 issue after v20 upgrade

    Hello Alejandro, the port is open, TCP 5001 is fine, as I can connect to it from outside. We just block ping. Strangely, from time to time the test works... I will check with my hosting provider to see if they notice any issue on the firewall. Regards

  13. M365 - 3CX v20 issue after v20 upgrade

    Hi all, We are encountering an issue with the M365 integration after upgrading to v20. I have already deleted the application on the Azure side to reconfigure the integration from scratch, but we are still experiencing the same problem. Screenshot: Port 5001 is accessible from the outside...

  14. Voice Input component "number"

    Thanks ! the Replace Expression works fine :)

  15. Voice Input component "number"

    Hello everyone, I'm trying to work with the voice input component using Google STT/TTS. I attempted to recognize the user's voice input for a postal code, but I'm facing some issues. I'm using $POSTALCODE as a hint, without a dictionary value, but Google returns results like "85 500" or "8 5...

  16. JSON response content checker

    ok i get it , the quote was the probleme .... ERROR_2 and not "ERROR_2"

  17. JSON response content checker

    Hello @edossantos_sipcaller, Good idea to use the JSON/XML Parser. I had forgotten about that tool. Now I can get my variable "code" more easily. I've created a condition check for Error_1, Error_2, etc., but I can't get it to work. I tried using the contains or equals built-in functions, but...

  18. JSON response content checker

    Hi all, im trying to make a simple JSON Response content checker but i cant get it work with the in built fonction "CONTAINS" I made a Get request on an api , and the response can be : "statusCode": 404, "statusCodeValue": "NOT_FOUND", "errors":[ { "id": "202409201516", "parameters":{}...
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