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  1. v15 unable to connect to Management Console

    After installing Windows update today, I can no-longer connect to "company name.3cx.us:5001". I get the message: Unable to connect. "Firefox can't establish a connection to the server at company name.3cx.us:5001" The phones are working, but I can't connect to the server. I have tried...

  2. Outbound Calls on 3CXPhone for Android

    I tried it again with the Firewall off, but the same thing happens.

  3. Outbound Calls on 3CXPhone for Android

    I don't know what that IP is. I checked the IP of the Android mobile on which I have the 3CXPhone and from which I am trying to make an out bound call, it is different then this IP. As soon as I turn on the 3CXPhone on the Android device, without trying to make a call I get this on the Activity...

  4. Outbound Calls on 3CXPhone for Android

    I have installed 3CXPhone on an Android phone and can NOT make outbound calls on it. It is registered, connected and can receive calls, but can not make calls. When I try to make calls I get this: Call failed, Distention not found. Here is the Activity log on the 3CX PBX: 05-Jul-2016...

  5. Presence Indicator "Connecting..."

    I know that. I meant that because I reinstalled McAfee, the 3CXPhone is not connecting again, I would probably have to change some rules in McAfee to allow 3CXPhone to connect.

  6. Presence Indicator "Connecting..."

    Cjay, thank you for your help. I reinstalled McAfee and 3CXPhone is not connecting again. At least I know where the problem is. I would probably have to change some rules in McAfee, so to allow the 3CXPhone to connect.

  7. Presence Indicator "Connecting..."

    I uninstalled McAfee from the 3CX server and the 3CXPhone is connected. However, I don't know if it will continue to connect if I reinstall McAfee. Even though, it is connected, when I try to make a call I get: Call Failed, Destination not found. How do I fix that?

  8. Presence Indicator "Connecting..."

    Cjay, thank you for trying to help. Yes, it is a 3G/4G mobile phone, but it is not Connecting with using tunnel or WiFi on local LAN. In the relevant Extension Settings, if I have the Tunnel for remote connection box checked or unchecked, I get the same problem. I have also tried turning off...

  9. Trying to provision polycom 331

    Re: Provisioning Polycom 650 I am trying to provision Polycom 650 with 3CX v14. I have firmware 4.0.10 installed in the phone and as indicated in provisioning instructions on this site, I have downloaded the Polycom support files and have placed it into the provisioning folder of the 3CX...

  10. 3CXPhone for Android DISCONNECTED

    I am using 3CX v14 on a Windows 10 PC and have installed 3CXPhone for Android on a Nexus phone. The 3CXPhone is registered with PBX and can receive calls when a caller calls the PBX and enters the assigned extension, but the 3CXPhone shows DISCONNECTED and I can NOT make calls from it. I have...

  11. Presence Indicator "Connecting..."

    I have the 5001 and 5090 forwarded. I have configured FQDN and Android Push, and everything works. When a caller calls the PBX and dials the relevant Extension the 3CXPhone rings and I can answer the call and communicate. However, the 3CXPhone shows DISCONNECTED and I can NOT call out from it...

  12. Presence Indicator "Connecting..."

    I have a similar issue. I am using 3CX V14 and have installed 3CXPhone for Android which is registered with PBX and can receive calls when a caller enters the assigned extension, but the 3CXPhone is DISCONNECTED and can NOT make calls. I have all the required ports forwarded...

  13. 3CX not registring with VoIP provider

    Ineblett, thank you very much for your help, it works. The Firewall Checker had stopped the internal modules and I had to restart them for PBX to register with my VoIP provider.

  14. 3CX not registring with VoIP provider

    Here is what I see in the Activity Log: 18-Jun-2016 22:51:43.431 [EC100002] Connection with media server is lost 18-Jun-2016 22:51:41.911 [EC100008]: Connection with TunnelService is lost 18-Jun-2016 22:51:40.524 [EC100005]: Connection with Parking Orbit server is lost 18-Jun-2016...

  15. 3CX not registring with VoIP provider

    I have installed 3CX v14 on Windows 10 PC, have forwarded all of the required ports and the Firewall Checker passed. However, I can NOT get it to register with a 3CX supported VoIP provider (CallCentric). I have checked the VoIP authenticating info and that is correct. I do not have any phones...
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