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  1. Moving server to another cloud server

    Hi, I followed the steps to move the server I back it up, turn the old server off and after reinstalling 3cx I restore the system on a new server. I have 2 issues: The domain to access to the admin myserver.3cx.com... doesn't redirect to the new IP, yet I am able to receive and make calls. I...

  2. Moving 3CX from Google Cloud to DigitalOcean

    Hi, I used the 1 year credit that Google offers but now I would like to change to digital ocean, what is the easiest way to do that and keep all my configuration files, and so on? thanks

  3. License after 1 year of 3CX

    Hi I got the license for the free version of 3cx almost a year ago. I don't need to upgrade the functions, yet I think I need to get a new license before the actual expires. I wanted to ask you what's the price of license to keep this same functionality? Is it possible to keep using the free...

  4. Waiting for the representative to finish the call

    Hi, I just set up the queue, I have only 1 agent answering, so I am using the queue only to make a queue of calls so the agent can answer the following one once he finished the previous one, is the way I explained it the real usage of the queue? My main goal is to put on hold the callers so the...

  5. Waiting for the representative to finish the call

    Thank you!

  6. Waiting for the representative to finish the call

    Hi, I set up all the steps in the IVR, now sometimes when the call is transfer to the extension line it happens that the person is talking, how can I put on hold that call until the extension is free and able to answer? Thanks

  7. How many calls have not been answered

    Hi, I need to keep a track on the calls that have not been answered and that went to voicemail, is there a way to get those stats? Thanks

  8. Setting up the caller number

    Hi, How can I set up the SIP number that appears in the caller id of the receiver of the call? Thanks

  9. Low volume when calling to a mobile

    Hi, I am redirecting calls to a mobile and the sound is very low in both ends. I was wondering if it is possible to increase the volume from the configuration of 3cx? Thanks

  10. Calling an extension that will never be available

    Thanks for the quick answer. Two follow up questions: 1) Is it possible to ring the 3cx client if it is logged in, and 5-10 seconds after ring the mobile number so the 3cx client has priority? 2) When it calls the mobile after x attempts the voicemail of the mobile goes off, is there a way to...

  11. Calling an extension that will never be available

    Hi, I need to call to a mobile number every time that someone enters one option of the IVR. What I did is I created an extension and I set that if that extension is not available call directly to the mobile number (this person will never use Internet, so the call always will go to the mobile)...

  12. 3CX Licence

    Hi there, I have been trying to find out how the licence of 3CX works. Right now they offer 1 year for free if your company/installation runs up to 8 simultaneous calls. In my installation I will never run more than 1 call at the time, how much does it cost the cheapest licence of 3CX at the...

  13. Deregistering after a couple of minutes

    Hi, I am able to connect to the server but if I don't keep the app open as soon as it goes to the background it gets disconnected from the server. I set up the configuration to stay alive in the background yet it does not. Any idea how to keep the app alive? Thanks
    • GonzaloS
    • Thread
    • keep alive registering
    • Replies: 1
    • Forum: Android

  14. Root password in Google Cloud installation

    Hi, I just got my Google Cloud instalation of 3cx and I tried to change the audio "please_hold.wav" into Spanish, but I see that it has root permits whilst I don't have the root password for this cloud since it was created automatically by the API of 3cx, how can I obtained the password? Thanks
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