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  1. Trouble with backlight setting in Yealink phone template

    3CX latest version with Yealink T46G phones. I'm having trouble getting the backlight of the LCD screen to always be on. The Yealink template has the setting below. Seems that whether I have the value blank (leaving the default in place) or specify "1" (as I have it below), the backlight turns...

  2. What's going on? 3CX, what gives?

    Just upgraded from v14 to v15. I like the dashboard - that is the single biggest improvement I've seen 3CX make in the several years we've used this software. Very well done. I can think of improvements, but this makes the v14 dashboard seem like... well, 1990's. But the rest of the GUI -...

  3. Audio conferencing for church

    Thanks for the ideas and comments, guys. In our case, our first priority is a normal audio conference, as the callers tend to be elderly folks that are not comfortable with smartphone/tablet/computer. But we are still working on the "web radio" concept too to allow any device to listen at any...

  4. Audio conferencing for church

    Yes indeed on the one-way/mute, thank you.

  5. Audio conferencing for church

    Thanks. So you're saying, in regard to licensing, that if the church has a dozen members calling in, they need to buy the $1395 16 SC edition?

  6. Audio conferencing for church

    I am a long time 3CX user - I administer it at work. Working on a voice project for my church, and naturally want to use 3CX because I find it easy to administer. However, we don't use the conferencing at work, so I am not familiar with it in 3CX. The church uses another, external service that...

  7. How to use Ring4.wav on Yealink T46G

    They do it through the phone. Menu-Basic-Sound-Ringtones-Common. Thank you!

  8. How to use Ring4.wav on Yealink T46G

    Thank you. Is Alert-Info something I can configure as a custom paramenter? I believe our staff have had to set the Ring4 ringtone manually on their phones. I want to eliminate having to touch each phone to do this. I hope to find a way to do it on the server, globally, and/or with the...

  9. How to use Ring4.wav on Yealink T46G

    Thanks. Are you able to post what you see in v14? That might help too. Or where would I find this in 3CX?

  10. How to use Ring4.wav on Yealink T46G

    From the v14 T46G template: #Configure the text to map the keywords contained in the "Alert-info" header. #distinctive_ring_tones.alert_info.X.text = family distinctive_ring_tones.alert_info.1.text = distinctive_ring_tones.alert_info.2.text = external distinctive_ring_tones.alert_info.3.text =...

  11. How to use Ring4.wav on Yealink T46G

    Not sure if this is a 3CX or Yealink issue. We have 3CXv14 and Yealink T46G phones. Before the upgrade to v14, we used Ring4.wav for Automatic Pickup, where the system automatically unparks a parked call. We have this option set to send the call to the extension that originally parked the call...

  12. What is the little red check mark?

    Update. This is the code in the template to turn this "little red arrow" missed call notification off. It's in the Account1 settings in the Yealink T46G template on 3CX v14. #Enable or disable the phone to record the missed call; 0-Disabled, 1-Enabled (default); account.1.missed_calllog = 0

  13. v14 Quick Start - How do I make it go away?

    done, thanks http://www.3cx.com/forums/custom-dashboard-at-initial-login-43674.html

  14. v14 Quick Start - How do I make it go away?

    I'd like to see some options for customizing the initial "home" screen. Many technology applications (wifi, Windows server, etc.) have a "save this as default view" option. In the case of 3CX, I personally would want to see 4 widgets right away: trunks status, extensions status, services status...

  15. Need help with complicated call routing (queues/ring groups)

    yes, that was my thinking, we have numerous extensions here that are in more than 1 queue

  16. Need help with complicated call routing (queues/ring groups)

    I think: Create 2 queues, one for the 5 phones and one for the 6 phones. Then, I think you can set queues to forward the call (to another queue, or IVR) if no answer in a specified timeframe. I've worked more with queue members that are logged out of queue rather than being set to a status, so...

  17. Turn off queue on schedule

    Hi, we have a queue for our wholesale sales guys that we want to bypass on Saturday afternoons. We want calls that are sent to this queue to go straight to the queue's ending stage, voicemail. During normal hours, including Saturday morning, other staff send calls to this queue. The queue has a...

  18. What is the little red check mark?

    Yeah you're right, that icon is definitely Missed Calls, but now I'm puzzled. I thought I had that turned off already in the provisioning file. Guess I'll need to dig some more. Thanks.

  19. What is the little red check mark?

    Since upgrading to v14, our Yealink T46G's have a little red check mark in the upper right corner of the display, and so far I haven't noticed a pattern to when/why it appears. Anyone know what it is, and where the settings are in the provisioning template? I think I want to turn it off. Thanks.

  20. Phones Provisioning Question

    I don't remember at the moment exactly what changes I had to make. Basically, v14 didn't recognize the v12 provisioning files because the syntax is different. So when my phones rebooted or reprovisioned, they reverted to the stock T46G provisioning, not our custom (v12) files. I can look...
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