Search results

  1. After Hours Audio File - Where is this being set?

    Thank you!

  2. After Hours Audio File - Where is this being set?

    Hi All! I bumped into this problem where in we have set a Global configuration for Office Hours, but can't seem to find where I can set the audio file that would play during after hours. We were able to set this before on previous version but for v15, can't seem to find it Thanks!

  3. Phonebook - ODBC Entries

    Hi All! I was able to delete all Phonebook Entries that we have with the help of the 3CX tool provided by Support.. Configured Phonebook ODBC feature to capture contacts based on our existing database The ODBC is working as it's starting to populate caller information and adds them to the...

  4. Solved Outbound Caller ID

    Thanks Pat!

  5. Solved Outbound Caller ID

    And this only applies if we have Multiple Trunk lines, right? Thanks,

  6. Solved Outbound Caller ID

    Hi Giannos, If I have multiple trunk lines, can I then assign a trunk line based on the area code of the phone number that I'm calling? I thought this can originally be configured with one trunk line but with multiple DIDs using the Caller ID formatting Thanks,

  7. Solved Outbound Caller ID

    Hi All! We have 1 SIP Trunk, and Several DIDs on it Is it possible to assign a specific Caller ID based on the Local Code of the person whom we're calling? Sample Scenario DIDs: 01 1234567 02 2345678 03 3456789 If a staff calls a Phone number with a 01 local, then the Caller ID will be 01...

  8. Bridge and Remote Presence

    Hi Yiannis, Both servers have Pro license, and running V15 SP4 Thanks,

  9. 3CX V15 SP5: We Want your Feedback

    Can a option/tick box be added for us to SELECT ALL contacts in the Phonebook and Delete All at the same time :) ?

  10. Bridge and Remote Presence

    Hi all! Need a few suggestions on what else to try so as to see the Remote Presence of the 2 connections that I was able to connect via 3CX bridge feature The call feature works fine, I can dial in the other extensions and can hear the calls fine, vice versa But the Presence doesn't seem to...

  11. Deleting All Contacts

    Hi Yiannish, appreciate the recommendation! Will course this through our Partner so they can send a support ticket to 3CX Support team Although I think that this will be a useful tool and should be available for local downloads, won't you agree? Thanks,

  12. Deleting All Contacts

    Hi GiannosC, I think this was already posted in the Ideas thread https://www.3cx.com/community/threads/delete-all-contacts-of-phonebook.46395/ and we have people requesting for this feature but I don't think it's being considered anyhow.. There was someone who posted that 3CX support has a...

  13. Deleting All Contacts

    Hi all! Has anyone successfully deleted all contacts without having to do it one at a time per page? Would appreciate any details TIA!

  14. Implemented delete all contacts of phonebook

    I need this too :( Anyone who can share?

  15. Queue Wait Time - which table [3CX v15]

    Hi, Can anyone share which table should I be looking for so as to get the # of Calls who passed the Queue Wait Time vs. and the ones which failed? Thanks, Gabe

  16. Persistents problems with 3CX push service

    Do you have to setup the account you used in creating the Google API on your Android Phone to make it work? Also the IP address that's indicated on the guide is the External/Public IP address which resolves to the FQDN, right? Can't still get it to work :( Thanks, Gabe

  17. Remote 3CX (Softphone) Not Registered

    Hi leejor, just wanted to inform you that this is resolved now :) Was able to check that port 5001 was being block Thanks! Regards, Gabriel

  18. Remote 3CX (Softphone) Not Registered

    Did anything show in the log? - sorry but where would I get these? If you were referring to the failed ports, it only shows Failed during the Firewall Checker sequence Thanks,

  19. Remote 3CX (Softphone) Not Registered

    Hi leejor, thanks for replying Use an on-line Domain name to IP service and see if your FQDN returns the correct public IP. - Yes Does the 3Cx Firewall checker pass (all ports open)? - the last 50 ports seemed to have failed (9251 – 9255) Will the phone register if you use the IP? - if we...

  20. Remote 3CX (Softphone) Not Registered

    Hi all, What's the easiest way to check if the FQDN we used is working properly? atm we can't seem to connect our remote softphones either Windows/Android platform after upgrading from v12.5 to v15 Apparently we used to use an IP address for our External FQDN, and during the v15 upgrade we...
View older results
3CX Logo Footer Copyright © Sitemap Privacy
Top Bottom