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  1. Where can I get download for version 12.5.44288?

    thank you for the quick response. When I go to this link it wants to download the 3CX phone system??? I am just looking for this version of the softphone.... Am I missing something here?
  2. Where can I get download for version 12.5.44288?

    When I download from the 3CX email it installs version 12.5.44178.0. We are up to date with version 12.5 with service pack 2 installed. Just about all of our 3CX clients have version 12.5.44288. Not sure why this is happening.....
  3. 3CX CRM Outlook - insists on opening outlook contact page

    Re: 3CX CRM Outlook - insists on opening outlook contact pa You should have the 3CX Plugins Manager. You can control what shows up here.
  4. 3CX Log Viewer

    Thank you very much....have it...... :D :D :D
  5. 3CX Log Viewer

    I am using Version 12 with all the updates. I found it in Updates/Other Updates and it says it is up to date. Just where is the file so I can run it???
  6. 3CX Log Viewer

    Where can I download the 3CX Log Viewer. From what I have read here it is supposed to be in 3CX Phone System Updates/Other Updates but I do not see it there.
  7. Can a user enter their mobile number?

    How does a user enter his mobile number? They want to set up their Away status to dial their mobile number. I know the admin can do this, but not the user. They get "Please specify a mobile number in order for this rule to be applied and try again."
  8. No IM, Presence or Contact

    This is still an issue for us. I have noticed that if you change from 3CXPhone to CTI you do see the Presence Screen, contacts and chat....the phone works you can dial out and receive calls but in the CTI mode it expects a phone but there is none. What am I missing here????? This is all while...
  9. 3CX XML Phone books FirstName and LastName Reversed

    Pierre, That worked!!! Thank you for your very timely assistance. Have a great day!!
  10. 3CX XML Phone books FirstName and LastName Reversed

    Pierre, My value in that field is 1. Do you mean change to 0? See below: PHONEBOOK_LAST_FIRST Defines caller name replacement format. Available values 0=FirstName LastName 1=LastName FirstName Default 1 1
  11. 3CX XML Phone books FirstName and LastName Reversed

    We are running V12 SP6. I just added a new extension to test. See result below:
  12. 3CX XML Phone books FirstName and LastName Reversed

    Pierre, This is the name of the file: 3CXPhone-directory. I put in wrong file name.....sorry.
  13. 3CX XML Phone books FirstName and LastName Reversed

    When looking at the XML file for our yealink phone book noticed that the FirstName entry is actually the LastName and vice versa. This person's FirstName is Cory and LastName is Adams. It is this way in all the XML phone books. Any ideas why?
  14. No IM, Presence or Contact

    We have several folks who work offsite and use 3CX phone for Windows on their laptops. After installing the latest release these folks have no IM, Presence or Contact information. The phone registers through the tunnel and works fine. It is just when you choose the Presence screen and Contact...
  15. iPhone push notifications not working

    We just installed V12 SP6 and are having the same issues with the IPhone Push notification. IPhone users are not being notified and if they have the phone open on their screen the phone does not vibrate/ring but they do see the call. If the phone app is asleep then they get nothing. All of...
  16. BLREC log files

    Thanks for the response.
  17. BLREC log files

    That was not checked on mine. I checked it off. Is it safe to just delete most of the files?
  18. BLREC log files

    Does anyone know why I would have over 200 of these files in directory C:\ProgramData\3CX\Data\Logs. Any information at all would be appreciated..... Thanks....
  19. Provisioning Templates

    Thank you, did not know that.
  20. Provisioning Templates

    In the 3CX Management Console, under Settings, I do not see Provisioning Templates on the list. This is my version of the Management Console: 3CX Phone System Version 12 Service Pack Update 34902.600. Any help would be appreciated. Thank You....